![]() ![]() ![]() You might incur cancellation costs that could be covered by taking out an appropriate insurance policy. Consider the possibility of sickness and the resulting need to cancel the journey. When booking your journey the cancellation conditions stated above come into force. In the case of late payment/bank transfer we take measures to collect the debt through third parties and charge default interest at the statutory rate. Up to 48 hours before departure 50% of the ticket price is payable and thereafter 100%. Up to 48 hours before departure for a fee of € 10,– per person. No transport of tandems, fatbikes, bike trailers, etc. Valid EU vaccination certificate (rabies vaccination), muzzle and leash are necessary!ġ2 spaces on board, transport of bicycles for an extra charge of € 5,. Snacks, drinks and souvenirs available on board. Open deck seats can only be booked 1 hour before departure directly at the ticket office/ Schwedenplatz departure point/Bratislava!ĭiscounts cannot be combined and are excl. Only bookable in good weather, as long as the shipmaster gives his approval. Motorised wheelchairs must be equipped with a wheel hub motor and not exceed the weight of Wheelchair users must travel with an accompanying person. Due to limited spaces advance booking is compulsory. The spaces for wheelchairs are located starboard-side approx. If you are unable to use the electronic form, please send your documents by mail to: Agentur für Passagier- und Fahrgastrechte, Bereich Schiff, Linke Wienzeile 4/1/6, 1060 Vienna, Austria.įare according to the current timetable/advance booking is advisable!įare according to the current timetable orįree for infants under 2 accompanied by their parent (the child cannot occupy a separate seat)/advance booking required!Ģ - 11 year olds accompanied by an adult - 50% (their own seat)/ advance booking is advisable!Ĭhildren (aged 0-11 years) may only ride with the Twin City Liner if they are accompanied by an adult person. To ensure that we have access to all documents required, please use our on-line complaint submission form to submit your complaint. As a non-paid and independent arbitration board, we guarantee quick and binding solutions and compensation payments in the case of disputes (e.g. Passengers who do not agree with the trip organiser’s decision may refer to apf. 2 Information on apf as an arbitration board and enforcement body.1 Information on passenger rights with boat trips. ![]()
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